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How do I renew my line rental saver?

FIXED
Kat
Dabbler
Posts: 10
Thanks: 1
Registered: ‎25-05-2015

How do I renew my line rental saver?

 

I've been going round and round my account, and I just cannot find the option to renew my line rental saver, which is due soon. Could someone give me a dummy's guide please (it's probably simple and I'm just being stupid :embarrassed: )

7 REPLIES 7
Community Veteran
Posts: 6,340
Thanks: 92
Fixes: 4
Registered: ‎08-01-2008

Re: How do I renew my line rental saver?

Fix

Yuo should have received an email a couple of months before the expiry of the current one with a link that takes you direct to the correct page.

I believe this is the link you need: https://www.plus.net/apps/linerental/saver/portal

Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Kat
Dabbler
Posts: 10
Thanks: 1
Registered: ‎25-05-2015

Re: How do I renew my line rental saver?

Great, thank you so much. No, I have not received an invitation to renew. I didn't last year either, missed the date and ended up paying more. I was determined not to let that happen this time!

Kat
Dabbler
Posts: 10
Thanks: 1
Registered: ‎25-05-2015

Re: How do I renew my line rental saver?

How strange though: If I don't go through the link you sent - which takes me to the offers and upgrades - the option does not present itself! I had looked in that section before, but it wasn't there without the link.

Plusnet Help Team
Plusnet Help Team
Posts: 1,469
Thanks: 284
Fixes: 84
Registered: ‎26-03-2018

Re: How do I renew my line rental saver?

Hi @Kat,

 

It's odd that it's not allowing you to renew your line rental saver unless you go through the link that @w23 sent. Thank you for making us aware of this and I'll flag it to the relevant team.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
Community Veteran
Posts: 6,340
Thanks: 92
Fixes: 4
Registered: ‎08-01-2008

Re: How do I renew my line rental saver?

Best bet is to bookmark the link.

I've always found it 'impossible' to find LRS renewal without the link in the reminder email (or searching this forum).  :smiley:

Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Kat
Dabbler
Posts: 10
Thanks: 1
Registered: ‎25-05-2015

Re: How do I renew my line rental saver?

Thank you, I have bookmarked it now.

Plusnet Help Team
Plusnet Help Team
Posts: 14,324
Thanks: 4,468
Fixes: 730
Registered: ‎21-04-2017

Re: How do I renew my line rental saver?

Cool. Let us know if there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team