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How do I leave?

Revmattsi
Newbie
Posts: 2
Registered: ‎19-10-2018

How do I leave?

Been on hold for customer support (wait time quoted 5 minutes) now in my 35th minute of holding. Tried on another line to leave Plusnet, as our order hasn't arrived. Again quoted 5 mins wait, now in the 10th minute. What a rubbish experience!!!

2 REPLIES 2
daveplus
Pro
Posts: 569
Thanks: 123
Fixes: 8
Registered: ‎25-08-2010

Re: How do I leave?

@Revmattsi When you phone, I assume that you choose the Thinking of leaving option. Just keep trying.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,634
Thanks: 6,153
Fixes: 1,019
Registered: ‎21-04-2017

Re: How do I leave?

Sorry to hear you're wanting to cancel your order.

I can see you've got through to us and we've arranged that.

All the best with whoever you go with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team