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How do I go about repayment for dongle

Elsa
Newbie
Posts: 1
Registered: ‎17-07-2020

How do I go about repayment for dongle

Hi, how do I go about obtaining the refund for the dongle I purchased when my broadband had an initial fault ?

2 REPLIES 2
Baldrick1
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Registered: ‎30-06-2016

Re: How do I go about repayment for dongle

Unless Plusnet agreed to pay for it I guess that you could try the small claims court.

Plusnet are a budget residential ISP, they do not guarantee a 24/7 fault free connection and I have little doubt that you will find no such committment in the T's and C's to which you agreed when you took up the service.

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dvorak
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Re: How do I go about repayment for dongle


Moderators Note


This topic has been moved from ADSL Broadband to My Account/ Billing 

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