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How do I get sent a bill, rather than having to log in to look for one?

jeffersonlynch
Newbie
Posts: 3
Registered: ‎12-05-2018

How do I get sent a bill, rather than having to log in to look for one?

Hi, 

Does anyone know how I can receive bills from PlusNet?  I don't mind if they are sent via e-mail or the post, I just want to receive a bill each month or quarter rather than have to make time to log in, hunt around, find them etc.  I just want to receive a bill that I can read.  

Thank you.  

2 REPLIES 2
jab1
Legend
Posts: 17,119
Thanks: 5,496
Fixes: 255
Registered: ‎24-02-2012

Re: How do I get sent a bill, rather than having to log in to look for one?

The short answer is - you don't.

It is easy to get to your bill though - just click on the link provided in the email 'Advance notice of your Direct Debit payment', log in, then click 'View my bill' in the list of options.

John
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,577
Thanks: 10,300
Fixes: 1,600
Registered: ‎21-04-2017

Re: How do I get sent a bill, rather than having to log in to look for one?

Hi there.

Unfortunately we'd just send you the bill amount via e-mail.

For a breakdown you'll need to check your transactions online here

Apologies for the inconvenience caused.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet