How do I find the telephone number I called and am being charged for?
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17-06-2016 12:27 PM
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Hello,
I am using Broadband unlimited and anytime calls and caller display.
I have been notified by email that a payment will soon be taken. This month I am being charged for a call.
How do I see what number I called and am being charged for?
When I go to the member centre and click on "Account details" and then click on the invoice number I do not see anywhere I can click to find the number that was called.
I live alone so know that nobody else has access to the phone and I hardly make calls, in fact I would probably be better off not paying the 6:99 a month.
Fixed! Go to the fix.
Re: How do I find the telephone number I called and am being charged for?
17-06-2016 12:35 PM
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When logged in near the top of the page there is an link for Phone Calls which will take you to the Home Phone Control Panel where you can view all calls made.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: How do I find the telephone number I called and am being charged for?
17-06-2016 12:35 PM - edited 17-06-2016 12:36 PM
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Hey there. You an view your itemised billing here:
https://portal.plus.net/plustalk/index.php?page=wlr_itemised_billing&view_bill_date=
[Edit]
Mav beat me to it
If this post resolved your issue, please click the 'This fixed my problem' button
17-06-2016 12:36 PM
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Hi @greengrass,
Try this path: Member Centre>View My Phone Bill>Itemised Bill>Change the dropdown box to the previous month.
Does that work ok for you?
Matty
Re: How do I find the telephone number I called and am being charged for?
17-06-2016 12:43 PM
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Wow! Thank-you for the fast responses Mav, Anoush and Matty.
Yes that worked Matty, I tried clicking on all the tabs so many times but now I see how to get there.
Thanks again for clearing that up.
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