I would like to remove broadband from my package but cant seem to be ablle to do as the only option is to upgrade
Because of the slow speeds on my copper line I have had to get satellite internet and only need a phone line
I have tried to ring the help line but there is a long wait
Fixed! Go to the fix.
Re: How do I downgrade my service to phone line only
07-09-2022 4:42 PM - edited 07-09-2022 4:43 PM
This might not be something offered by Plus Net, suggest calling Customer Options Team on 0800 013 2632 and have a chat with them. Waiting times are usually shorter.
I'm pretty sure that Plusnet don't do phone line only.
Your best option would be to migrate your landline to Pulse8 for £16.20/month + very cheap call charges.
https://pulse8broadband.co.uk/line-rental then click on the Home tab