Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
How can I remove credit card details?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: How can I remove credit card details?
How can I remove credit card details?
03-10-2012 11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello,
There is a credit card on my account as an extra payment method. This was put on to be used as a one off as I wasn't sure if payment would come out in the normal way, via direct debit that month.
As this isn't my own credit card, and I was only given permission to use it on that one occasion, i'd like to know how I can remove it from my account. There doesn't seem to be an option to cancel it's use on my account.
Any help would be appreciated.
Thanks
There is a credit card on my account as an extra payment method. This was put on to be used as a one off as I wasn't sure if payment would come out in the normal way, via direct debit that month.
As this isn't my own credit card, and I was only given permission to use it on that one occasion, i'd like to know how I can remove it from my account. There doesn't seem to be an option to cancel it's use on my account.
Any help would be appreciated.
Thanks
Message 1 of 7
(3,004 Views)
6 REPLIES 6
Re: How can I remove credit card details?
03-10-2012 1:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I don't think it can be done by the user. Either raise a support ticket via Contact Us requesting this be done, or you could ring the CSC.
David
Message 2 of 7
(1,295 Views)
Re: How can I remove credit card details?
03-10-2012 3:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for that. I will get in touch with Plusnet and have it removed.
Message 3 of 7
(1,295 Views)
Re: How can I remove credit card details?
03-10-2012 3:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Raise a ticket and then reply in here when you've done so, one of us will pick it up.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 7
(1,295 Views)
Re: How can I remove credit card details?
03-10-2012 4:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello,
I've now raised a ticket.
I did try calling earlier today before my forum post, but there was an estimated 20 minute wait at the time, so I thought i'd see if anyone on here knew how to remove these details.
Thanks for help.
dick:quote
I've now raised a ticket.
I did try calling earlier today before my forum post, but there was an estimated 20 minute wait at the time, so I thought i'd see if anyone on here knew how to remove these details.
Thanks for help.
dick:quote
Message 5 of 7
(1,295 Views)
Re: How can I remove credit card details?
04-10-2012 1:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Flicker31,
Looks like that's been picked up and sorted out for you now, sorry about the delay on the phone. Hope all is good
Looks like that's been picked up and sorted out for you now, sorry about the delay on the phone. Hope all is good
Message 6 of 7
(1,295 Views)
Re: How can I remove credit card details?
11-10-2012 2:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Everything sorted now.
I had reason to phone again since and was connected straight away. I must have just got a busy time of day when I first called.
Thanks for the help.
I had reason to phone again since and was connected straight away. I must have just got a busy time of day when I first called.
Thanks for the help.
Message 7 of 7
(1,295 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: How can I remove credit card details?