How can I access older than 15 months bills?

[#1]

I need show my bills from may 2019 to June to June 2020 as proof of address, does anyone know how I can get them? Thank you

[#2]

Hi @duffff

Due to our Data Retention policy, we ourselves don't actually store this information. The only way to view them now is if you downloaded and saved them previously.

[#3]

How very inconvenient! I just wish I had known about this beforehand. Well, thanks for you answer anyway.

[#4]

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@adam945 wrote:

The only way to view them now is if you downloaded and saved them previously.

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Unless...

https://community.plus.net/t5/My-Account-Billing/Missing-PDF-Bills/m-p/1830107#M58005