How can I access bills from Plusnet that are older than 12 months?
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How can I access bills from Plusnet that are older than 12 months?
23-11-2020 9:58 PM
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My accountant needs to see my Plusnet bills for the last tax year, i.e. April 2019 - April 2020. Does anyone on here know how I can get access to bills before November '19? Or are they lost and gone forever?
Re: How can I access bills from Plusnet that are older than 12 months?
23-11-2020 10:04 PM
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As far as I’m aware the bills you can see are what they can see, which date back to 15 months, so you may struggle getting ones before then
Re: How can I access bills from Plusnet that are older than 12 months?
23-11-2020 11:23 PM
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Thanks for your reply. I will check, but I would have thought that if a company refuses to send out bills by post, when asked, they would have a legal obligation to do so, or at least give access to them. As I said, I'll check up on the legality of this.
I can't believe I'm the only Plusnet customer who just wants back bills for tax purposes. Like most people, my tax year runs from April to April, so it's essential I have all my bills for that period.
Re: How can I access bills from Plusnet that are older than 12 months?
24-11-2020 5:34 AM
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For reference this thread
Re: How can I access bills from Plusnet that are older than 12 months?
24-11-2020 8:21 AM
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I know I'm a bit late to the party, but since the beginning of the 'new' billing engine, it is simple to download and save locally your monthly bills as PDF - I do that as a matter of course, although I don't really need to, it's just the way I have always worked. For 'one-off' payments, such as LRS, I retain the acknowledgment email - simple really.
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