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House move

roryshannon
Newbie
Posts: 4
Registered: ‎06-01-2016

House move

‎04-02-2016 3:37 PM

Hi,
I have arranged a house move with yourselves and my old address was due to be cutoff today as this is when I move out. When I was leaving I noticed that the BB & phone were still working. The service at my new address isn't due to be active until this Monday. Can someone please check that my service at the old address is terminated as I will not be held liable for any calls made after today!
Thanks,
Rory.
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HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: House move

‎05-02-2016 12:30 PM

I can confirm that the cease order completed on 04/02/16 at 14:03 and the provide order at the new property is showing committed for 08/02/16 as expected Wink
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
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roryshannon
Newbie
Posts: 4
Registered: ‎06-01-2016

Re: House move

‎05-02-2016 2:26 PM

Hi HarryB,
Thanks - thats good to know!
Cheers,
Rory
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