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House move

roryshannon
Newbie
Posts: 4
Registered: 06-01-2016

House move

Hi,
I have arranged a house move with yourselves and my old address was due to be cutoff today as this is when I move out. When I was leaving I noticed that the BB & phone were still working. The service at my new address isn't due to be active until this Monday. Can someone please check that my service at the old address is terminated as I will not be held liable for any calls made after today!
Thanks,
Rory.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,308
Thanks: 937
Fixes: 184
Registered: 25-03-2015

Re: House move

I can confirm that the cease order completed on 04/02/16 at 14:03 and the provide order at the new property is showing committed for 08/02/16 as expected Wink
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
roryshannon
Newbie
Posts: 4
Registered: 06-01-2016

Re: House move

Hi HarryB,
Thanks - thats good to know!
Cheers,
Rory