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Home move / swap

marc
Newbie
Posts: 1
Registered: ‎05-05-2013

Home move / swap

Hi,
I have broadband at home and also at a property I stay in during the week for work.
Work property = BT telephone & BT Infinity
Home = Plusnet telephone & Plusnet ADSL broadband
What I would like to do, is swap these around so I have Plusnet in the work property and BT infinity (still under contract so I can't change to Plusnet yet) at home. FFTC is available in my area.
Both Plusnet and BT offer home mover services. Will there be any problems if I use both of these at the same time?! What happens if they overlap?
Thanks
Marc
2 REPLIES
All4One
Grafter
Posts: 289
Registered: ‎17-03-2013

Re: Home move / swap

I wouldn't have thought it was possible to swap both over when it's two different providers as one would try to place the order and obviously see it's already got services.
I think one way or another, one would need to be cancelled in some way and then maybe re-provided.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Home move / swap

Hmm. You could try placing a migration order on both services, that should be possible - do it in the normal way and it should work fine.