Here we go again

[#1]

One day after failed DD, restrictions are put in place, and here comes a staff member to inform me, restrictions have been lifted [lies]

Once again access to my account is blocked, so I can't pay my bill. The way around this is that I have to put some money into my mobile phone, and connect my PC via it's hotspot. but I won't be doing that this time, why should I have to spend more just to access my account on here.

No access to my account, no payment, quite simple.

Fix your website

[#2 · Accepted solution]

Hello @Menace65,

Thanks for getting in touch with us.

While I understand you are skeptical about this, I have removed the unwarranted restrictions on your account. You should be able to browse as normal within the next 10 minutes.

This is part of a bigger issue we are aware of. Our incident management team are working on a fix for this issue as a top priority.

Please do get back in touch if there is anything further we can help you with.

[#3]

Thank you

Happy new year