One day after failed DD, restrictions are put in place, and here comes a staff member to inform me, restrictions have been lifted [lies]
Once again access to my account is blocked, so I can't pay my bill. The way around this is that I have to put some money into my mobile phone, and connect my PC via it's hotspot. but I won't be doing that this time, why should I have to spend more just to access my account on here.
No access to my account, no payment, quite simple.
Fix your website
Fixed! Go to the fix.
Thanks for getting in touch with us.
While I understand you are skeptical about this, I have removed the unwarranted restrictions on your account. You should be able to browse as normal within the next 10 minutes.
This is part of a bigger issue we are aware of. Our incident management team are working on a fix for this issue as a top priority.
Please do get back in touch if there is anything further we can help you with.
| Maddy S|
Plusnet Help Team