Help with Bill payment

Vlarem · ‎02-04-2020

Hi, I'm new here so not sure how this will help but I'm trying to pay my bill, it's only a months worth but I cancelled all dd when I lost all my work due to this virus. But I now cant log in anywhere and I can't get through on the phone so I'm stuck, I'm worrying that my service will be restricted when I have a house full of my kids and there only outlet is the wifi!!

Any advice gladly taken thanks

dvorak · ‎11-01-2008

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This topic has been moved from Chat to My Account / Billing

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Penny · ‎05-04-2007

@Vlarem

This topic has been escalated by one of the Superusers.

Reason for escalation: Request response

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Penny Rollo * * * joined Force9 on 17/02/98 * * with PlusNet from 2000 onwards
https://www.happychild.org.uk - FREE stuff for kids including huge Pokémon area and 50 Harry Potter wordsearch puzzles *
20,000 free worksheets (maths, languages, reading, spelling), accelerated learning + lots more * projects helping kids worldwide

Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.

Penny · ‎05-04-2007

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Just to update the thread, I am reliably informed that this matter has now been resolved.

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Penny Rollo * * * joined Force9 on 17/02/98 * * with PlusNet from 2000 onwards
https://www.happychild.org.uk - FREE stuff for kids including huge Pokémon area and 50 Harry Potter wordsearch puzzles *
20,000 free worksheets (maths, languages, reading, spelling), accelerated learning + lots more * projects helping kids worldwide

Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.

Help with Bill payment

Help with Bill payment

Re: Help with Bill payment

Re: Help with Bill payment

Re: Help with Bill payment