cancel
Showing results for 
Search instead for 
Did you mean: 

Help please I moved abroad

fru1993
Newbie
Posts: 1
Registered: ‎17-07-2023

Help please I moved abroad

Dear Plusnet Support!

I've a problem.

I left the country 2 months before, and my former partner stayed at the address.

He left the country 1 week ago, and I don't know what to do.

I don't wanna pay for an unused internet. 

Please help me.

Kindest Regards,

Fruzsina

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 11,941
Thanks: 5,321
Fixes: 421
Registered: ‎30-06-2016

Re: Help please I moved abroad


Moderator’s Note

This topic has been moved from Broadband to My Account/Billing

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

dvorak
Moderator
Moderator
Posts: 29,651
Thanks: 6,668
Fixes: 1,485
Registered: ‎11-01-2008

Re: Help please I moved abroad

You will either need to call or write to customer options.

Details for Customer options team are on this page https://www.plus.net/help/my-account/thinking-of-leaving/
0800 013 2632

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'