Haven't received my cashback email
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Haven't received my cashback email
29-04-2020 10:28 AM
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Morning everyone,
My Plusnet service has been active for a couple of weeks now and I haven't received the email link through to claim my cashback. I signed up through a third party site, and having read through Plusnet's FAQs I understand that I should have had a link through within ten days. I've checked my personal and Plusnet inboxes, both junk folders, but definitely haven't had anything through. Anybody have any ideas?
Cheers,
Luke
Re: Haven't received my cashback email
29-04-2020 10:57 AM
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Moderators Note
This topic has been moved from ADSL Broadband to My Account / Billing
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Haven't received my cashback email
30-04-2020 7:00 PM
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Hi @lukemad,
Thank you for taking your time to get in touch.
I am very sorry that you are having a problem with our service. I have claimed the cashback for you and this will be sent to your address within 30 days.
Kind regards,
Josh
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