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Haven't received a reward card email

adam-j-scott
Newbie
Posts: 1
Registered: ‎16-06-2020

Haven't received a reward card email

Hi my account has been live for around a month but I have yet to receive any £75 reward email which was offered when I signed up
Thanks
2 REPLIES 2
davel8r
Grafter
Posts: 33
Thanks: 8
Fixes: 3
Registered: ‎26-05-2020

Re: Haven't received a reward card email

I think there's a few of us in the same boat. I raised an item last week and one of the Plusnet staff, @KatieC , picked it up. I sent a PM with my details and then a chase up and ............. nothing yet.

TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 1,251
Thanks: 142
Fixes: 57
Registered: ‎26-03-2018

Re: Haven't received a reward card email

Hi @adam-j-scott,

We have a helpful guide to our cashback and rewards which may be able to answer your question here. If you’re still having trouble then please let us know and we’ll be happy to help.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team