Have been charged for evening UK calls despite free evening calls package. Please Look at my bill

[#1]

Hello

Have recently joined Plusnet. Broadband and Unlimited Evening and Weekend UK Calls. Just checked my recent bill and have been charged for some evening calls , after 7pm . Some of these were to N.Ireland but that should surely be fine as part of the UK ?

Please advise

[#2 · Accepted solution]

@MrsD

 Were the calls, for which you have been charged, in excess of 60 minutes duration?

[#3]

Hello

Yes they were ...is there a 60 min max then ?

That would explain it.

[#4]

@MrsD 

Yes, after an hour it is 15p per minute.

[#5]

Thanks

Should have paid more attention to the small print. Lesson learnt.