Has anyone paid their bill & then another £1.01 charged - EDIT - It wasn't

[#1]

My bank (Lloyds) has recently made available a drop down box which lists pending / uncleared payments for direct debits and cheques which don't directly come off the balance until they expire (then vanish) or clear the account.

[#2]

Still have not heard back from my bank, I will chase them up again tomorrow

[#3]

I have a debit pending on my TSB online statement....

Quote

Date           Description [?]               Card ending       Payment type [?]     Out (£) 23 Mar 14 PLUSNET/ SHEFFIELD GB 5214           Card Not Present        1.01

I'll see what happens when my bank statement is brought up to date.

[#4]

Cheers Strat

[#5]

I updated my card details on the 23rd so I'm guessing that might be the cause...
Edit: Having had a read of this thread that appears to be the case so as I said above I'll keep an eye on my account.

[#6]

Quote from: TORPC

Still have not heard back from my bank, I will chase them up again tomorrow

I'm not sure why you need to contact your bank, can't you just check the statement to see that the £1.01 hasn't been taken?

[#7]

Hi Chris
Just been chasing this up & to confirm
It does show on my statement & the bank was supposed to be looking into why this was the case,
as it should of all been completed in the background & I should not of seen the transaction taking place.
However they are now escalating this to a higher level as it seemed to have been ignored.
Will update in due course, as they promised to get back to me by the and of the week with an update / hopefully a resolution
Whilst I have you attention (slightly off topic however still a support issue)
Can you please find out why my other thread has been ignored by Plusnet & why they have not honoured their own words
https://community.plus.net/forum/index.php/topic,122856.0.html

[#8]

I've not really been involved in that other thread, and Kelly is off at the moment so I'll get Chris Pettitt to speak to someone in the products team about this.

[#9]

Cheers Chris
Much appreciated

[#10]

Update:
With regard to my post here I am pleased to say the £1.01 has now disappeared from my bank transaction list and has not been debited from my account 

[#11]

Cheers for the update Strat
Much appreciated
I will give the bank until Monday then I will chase them back up, since they seem to be dragging their heals

[#12]

Perhaps I should look in this forum more often
Just had a phone call to say my credit card has been cancelled "due to a suspected fraudulent transaction" and "my card details may have been compromised" - so I now have to wait for a replacement
Whilst pleased (to an extent) that they are aggressively proactive in this area (especially spending in Europe etc), the transaction was a Plusnet £1.01 "validation" reservation against the account when I added the card as a backup to my normal payment method
Don't think I'll bother to register the new card - just let the details wither away (the expiry date was August, anyway) as it cannot be deleted via the control panel