Getting out of contract for slow speeds
I’m trying to talk to someone but the calls are disconnecting after about 20 mins on hold.
Anyone have tips on how you can get hold of someone and what evidence you need to provide that your internet is almost non existent?
Re: Getting out of contract for slow speeds
05-02-2021 3:40 PM - edited 05-02-2021 3:41 PM
You need to raise a complaint as specified at https://www.plus.net/help/legal/complaints-code-of-practice/
A recent post by someone else said that calling before 8am is a good time to phone