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Full fibre price

ukguy1
Aspiring Pro
Posts: 216
Thanks: 56
Registered: ‎29-06-2016

Full fibre price

I’ve just had full fibre installed alongside my copper line.
How come upgrades for existing customers are £2 more than on the website?
2 REPLIES 2
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Full fibre price

The cynic is me says "sales staff get paid for new customers not for retaining  existing ones" and "most customers just stay put so will pay anything asked for"

Ex - Plusnet Customer (2009 - 2023) now with BT
Mav
Moderator
Moderator
Posts: 22,371
Thanks: 4,725
Fixes: 514
Registered: ‎06-04-2007

Re: Full fibre price

Moderator's note(s):

Thread moved from Broadband to My Account/Billing.

Forum Moderator and Customer
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