Fttp and new phone number
Re: Fttp and new phone number
Hi @Grainfoot, I'm sorry to hear you're leaving for FTTP at BT.
I can't say I've heard of this process previously.
In the past I've seen complaints that the service remained active with us after moving to an FTTP provider, however this is because the FTTP wouldn't require the new provider to take over the service on the copper/FTTC line.
I've also responded via your account with some account specific information I've seen after checking the account for leaving notifications etc, you can view this Here.
I hope this helps.