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Free 3 months refer's discount
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- Re: Free 3 months refer's discount
Free 3 months refer's discount
24-11-2010 1:26 PM
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I referred someone on 20 September. He is all connected and has received his first free month but I have not seen any free stuff (I am getting my referrals from folk who signed up prior to this offer). I put a ticket (#37302245) in on 22 Nov because my November bill is due on 25th but 45 hours later no one has responded even though the time quoted was a mere 7.5 hours. Is everyone in Sheffield on holiday?
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Re: Free 3 months refer's discount
25-11-2010 5:18 PM
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Re: Free 3 months refer's discount
25-11-2010 5:23 PM
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Re: Free 3 months refer's discount
25-11-2010 7:05 PM
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Thanks for that, yes I received an update earlier today but it took 2.5 days before the ticket was picked up rather than the 7.5 hours indicated when I submitted .
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Re: Free 3 months refer's discount
26-11-2010 2:21 PM
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Sorry about the delay Merlin, the CSC stats are posted purely as averages but I can see where you're coming from. We're under more strain than usual at the moment following last week's announcement about operational changes but things are starting to improve gradually.
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