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Forgot to add Referral

valdimaiali
Newbie
Posts: 2
Registered: 23-06-2013

Forgot to add Referral

Yesterday I signed up for Broadband, but forgot to add the details of my referrer, which means that he will not receive the referral discount. I couldn't go back and alter it.
If I contact Plusnet asap can I still have this referral placed on my account? Thank you
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Forgot to add Referral

You and the person you intended to be a referral need to raise a ticket on your account
It will then be credited
EDIT - corrected
Mattz0r
Rising Star
Posts: 620
Fixes: 1
Registered: 21-07-2010

Re: Forgot to add Referral

Hey there valdimaiali,
You can certainly add the referral all you need to do is visit https://portal.plus.net/wizard/?p=wizard&page=22365&wizard_id=38 Fill this in saying that "I would like to say that username: (insert your friends username here) referred me to Plusnet"
This will go through to our support team and we'll be able to get this added on for you.
Regards,
Matt
valdimaiali
Newbie
Posts: 2
Registered: 23-06-2013

Re: Forgot to add Referral

Thank you OldJim and MattzOr!
These sound like the answers to my problem.
Will try out and post later.