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Forgot my plusnet account username and email used to register

Binhvu86
Newbie
Posts: 2
Registered: ‎21-08-2022

Forgot my plusnet account username and email used to register

‎08-09-2022 3:46 PM

What I have to do if I forgot my plusnet account username and the email I used to register with plusnet
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Dan_the_Van
Superuser
Superuser
Posts: 3,623
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Registered: ‎25-06-2007

Re: Forgot my plusnet account username and email used to register

‎08-09-2022 4:14 PM - edited ‎08-09-2022 4:15 PM

I think maybe you've asked this question before!

Click on http://192.168.1.254 in Edge/Chrome or your preferred browser

Hub One - from the home page navigate Settings >Broadband,  it will be in the form <username>@plusdsl.net. The username part is the same as your account name.

Screenshot 2022-09-08 160645.png

Hub Two = from the home page navigate Advanced Settings >Broadband

Screenshot 2022-09-08 160726.png

Show characters reveals your password

You will find your email address by logging into the members centre

https://www.plus.net/member-centre/login

 

Dan

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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