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Forgot cashback - Whoops

zackarydoo
Grafter
Posts: 35
Registered: ‎20-09-2012

Forgot cashback - Whoops

Well I'm so annoyed with myself. I've been pricing things up with different providers for months now, and this included taking the amount of cashback into account. Well after checking every day, I finally saw today that I'm able to get FTTC on my line. In my excitement, I ordered FTTC from Plusnet (after getting my MAC) and completely forgot about getting my 28GBP.  Cry  Embarrassed 
I'm sure there's nothing I can do about this, is there? I've already completed the order and paid, so I'm sure it's too late. If you don't ask though you don't get, so although I don't expect anything and won't grumble if I don't, is there any chance I'm able to get that 28GBP cashback now please?
Looking forward to getting decent Internet speeds at last!
4 REPLIES
anniesboy
Grafter
Posts: 385
Thanks: 2
Registered: ‎06-01-2011

Re: Forgot cashback - Whoops

Unless the rules have changed, you have not missed out.
http://community.plus.net/forum/index.php/topic,106570.0.html
zackarydoo
Grafter
Posts: 35
Registered: ‎20-09-2012

Re: Forgot cashback - Whoops

More than one person in other forums has said or at least implied that the latest 28GBP offer is for FTTC too. Thinking about it though, I don't recall the cashback sites saying so. Several offers with several providers just say "broadband" for their offers, which should therefore include fibre, but somehow we're just supposed to know it doesn't. Even the offer small print often doesn't say that fibre is not included.
adie:quote
Community Gaffer
Community Gaffer
Posts: 17,666
Thanks: 659
Fixes: 162
Registered: ‎05-04-2007

Re: Forgot cashback - Whoops

You'd have needed to sign up via a cashback site, as it's from these that we're providing the cashback (plus depending on which site it's actually them who honour payment). Sorry.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
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zackarydoo
Grafter
Posts: 35
Registered: ‎20-09-2012

Re: Forgot cashback - Whoops

Ok no problem, cheers Chris. Thought it was worth asking anyway.  Smiley