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First month

buttimer
Dabbler
Posts: 15
Registered: ‎11-07-2013

First month

Hello,
    I just signed up with Plusnet but have delayed my service start until 30th July to make use of payments made to my old ISP.  I'm now concerned that my first month with Plusnet will be "July" and that my second month's payment will become due the next day !!!  Or will it be  30th August ?  If I need to change the start date, how do I go about that now ?  Thanks !
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: First month

Hi there,
Your order is due to complete on the 30th July, so that's when your account will activate. Your second payment isn't due until a month after the account activates, so everything looks like it's all on course and working fine from here.
Hope that reassures you Smiley
buttimer
Dabbler
Posts: 15
Registered: ‎11-07-2013

Re: First month

Hi Matt, 
    Many thanks for that !