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First month
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First month
11-07-2013 8:20 AM
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Hello,
I just signed up with Plusnet but have delayed my service start until 30th July to make use of payments made to my old ISP. I'm now concerned that my first month with Plusnet will be "July" and that my second month's payment will become due the next day !!! Or will it be 30th August ? If I need to change the start date, how do I go about that now ? Thanks !
I just signed up with Plusnet but have delayed my service start until 30th July to make use of payments made to my old ISP. I'm now concerned that my first month with Plusnet will be "July" and that my second month's payment will become due the next day !!! Or will it be 30th August ? If I need to change the start date, how do I go about that now ? Thanks !
Message 1 of 3
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Re: First month
11-07-2013 11:36 AM
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Hi there,
Your order is due to complete on the 30th July, so that's when your account will activate. Your second payment isn't due until a month after the account activates, so everything looks like it's all on course and working fine from here.
Hope that reassures you
Your order is due to complete on the 30th July, so that's when your account will activate. Your second payment isn't due until a month after the account activates, so everything looks like it's all on course and working fine from here.
Hope that reassures you
Message 2 of 3
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Re: First month
11-07-2013 12:24 PM
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Hi Matt,
Many thanks for that !
Many thanks for that !
Message 3 of 3
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