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First bill

Jarr
Grafter
Posts: 91
Registered: ‎09-04-2013

First bill

So I joined up on Sunday and the first payment has been taken from my bank account even though I won't be connected until 24th AprilHuh?
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: First bill

That is normal
Although your first payment has been taken the clock won't start running until you are connected
Typo corrected after sarcastic remark  Lips are sealed
Jarr
Grafter
Posts: 91
Registered: ‎09-04-2013

Re: First bill

So my bill will be on the 24th of each month?
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: First bill

Correct although it gets a bit complicated when you are getting phone and broadband and they don't happen on the same day
In that case - and I think I remember correctly - the phone part is part billed to move the whole billing date to the broadband activation date (this also happens in reverse as the broadband billing takes precedence so where you sigh up for phone later a part month is taken for the phone)
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: First bill

Yes, if the phone is activated mid-month the payment is pro-rata'd so it matches up with the broadband payments Smiley