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First bill looks odd

FIXED
Steven_Thompson
Dabbler
Posts: 26
Thanks: 11
Registered: ‎04-08-2013

First bill looks odd

Hi - our broadband and phone contact started on 11 September and our first bill is dated 12 September.  The bill is for -16p which looks odd. Could someone explain it please?

2 REPLIES 2
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: First bill looks odd

Fix

Hi @Steven_Thompson,

 

A warm welcome the forums and Plusnet!

 

I have checked through your account and have created a ticket as my response includes some account specific information. You can view the ticket here.

 

Best wishes.

 

Steven_Thompson
Dabbler
Posts: 26
Thanks: 11
Registered: ‎04-08-2013

Re: First bill looks odd

Thanks Maddy.