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First Bill

FIXED
bruno99xx
Interested
Posts: 2
Thanks: 1
Registered: ‎04-07-2021

First Bill

Hi,

New customer, just received my first bill and a little confused.

Signed up for £22.99 deal and £5 evening/weekend calls but have been charged £29.44.

Also charged for a mobile call made at 19.01 on 14.6.21 ?  call made to same number after 7pm on another not charged for ?

2 REPLIES 2
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,262
Thanks: 9,193
Fixes: 1,478
Registered: ‎21-04-2017

Re: First Bill

Fix

Thanks for your post @bruno99xx and welcome to our Community Forums.

I'm sorry for the confusion with your bill. Looks like you've since phoned us after this.

Let us know if you've got any further queries. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
bruno99xx
Interested
Posts: 2
Thanks: 1
Registered: ‎04-07-2021

Re: First Bill

Yes thanks Gandalf,

All sorted 😏