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First Bill

tomxlisa
Grafter
Posts: 213
Registered: ‎20-04-2012

First Bill

I might have this wrong, but i am moving over to plusnet in about 2 weeks, i paid for my first months line rental when i signed up, but surely if i am not activated until another two weeks then i am paying for something i am not using, or am i understanding this wrong?.
2 REPLIES 2
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: First Bill

Everything's fine Smiley
Yes you've paid the first month, but we won't start counting it until your line is actually connected via us - so you won't pay the second month's line rental until a month after you've been with us.
Hope that clears things up.
tomxlisa
Grafter
Posts: 213
Registered: ‎20-04-2012

Re: First Bill

Oh right i see, i understand now, thanks.