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Final bill?

Posts: 32
Thanks: 1
Registered: ‎08-11-2016

Final bill?

Sadly I had to leave PlusNet on 4th Feb and moved over to TalkTalk ([-Censored-] customer service but they are a lot cheaper than PN) I was told by customer service that my final bill would automatically be produced on my normal billing date of the 18th. The 18th has come and gone but I have not received a final bill - to which I believe I am due a refund. My account is still showing as being in the process of closing down. Could somebody please take a look and issue me with a final bill with services ending on the 4th Feb?

Posts: 39
Thanks: 9
Fixes: 6
Registered: ‎18-06-2018

Re: Final bill?

Hello @ silkysean, Sorry to hear you have left us. If you could please drop us a pm with your username so we can investigate this for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Faisal J
 Plusnet Help Team