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Final bill

Newbie
Posts: 1
Registered: ‎31-01-2020

Final bill

I left plusnet on the 14th January and I'm still waiting for my final bill I should only be charged from the 12th to the 14th but the last bill I paid came to £38 so I am expecting a refund why does it take so long to give me a final bill
2 REPLIES 2
Seasoned Pro
Posts: 397
Thanks: 261
Fixes: 11
Registered: ‎02-12-2016

Re: Final bill

Plusnet normally generate a final bill 21 days after the closure of an account.

Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Final bill

As is said above, we wait before generating the final bill. It's so we can generate any additional calls charges that might be on that aren't in call plans. Give us a shout if you have any issues.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team