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Final bill

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Newbie
Posts: 2
Registered: ‎01-10-2019

Final bill

Hello,
I left Plusnet on the 20th September and am still waiting for a final bill. Would just just like to know when I might receive this. Many thanks
4 REPLIES 4
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Seasoned Pro
Posts: 379
Thanks: 239
Fixes: 8
Registered: ‎02-12-2016

Re: Final bill

From other conversations on this topic I believe that final bills are normally produced 21 days after the service is terminated. So probably around 10 days to wait.

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Plusnet Help Team
Plusnet Help Team
Posts: 1,193
Thanks: 230
Fixes: 50
Registered: ‎22-01-2018

Re: Final bill

Hello @mea123,

 

@agedgopher is correct, you final bill can take up to 21 days to be generated after the account closes and any monies owing to you or us will be processed at that time.

 

Based on the information you have provided above, please get back to us after 11/10/2019 if you have any further concerns on this, in the meantime please give us a shout if you have any other queries. Smiley

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team
Newbie
Posts: 2
Registered: ‎01-10-2019

Re: Final bill

Thank you so much for your reply. I'll give it some time yet then.
Thanks again
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Plusnet Help Team
Plusnet Help Team
Posts: 773
Thanks: 104
Fixes: 58
Registered: ‎02-05-2017

Re: Final bill

No worries @mea123

 

Just let us know if we can help with anything else in the meantime

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team