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Final bill query

St3
Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

Final bill query

Can someone please reply to this ticket 

#183581534

 

 

5 REPLIES 5
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Final bill query

@St3 We've picked this up and passed it to the relevant team

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
St3
Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

Re: Final bill query

Thank you

St3
Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

Re: Final bill query

@MatthewWheeler

Ive checked the ticket they said " Unable to adjust invoice. " with no reason why or what happens next and they closed the ticket ?

Not a very helpful reply Sad 

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Final bill query

Hi @St3,

 

I have created a new ticket that has been raised to the correct department. There should be an update shortly, hopefully.

St3
Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

Re: Final bill query

Hope so cheers