Final Bill payment/refund
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Final Bill payment/refund
26-05-2020 10:36 AM
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Hoping someone can help. My broadband and telephone line ceased with Plusnet on 05 May. I was out of contract. I was expecting a bill around 20th of May showing either refund or payment due, but have received nothing from Plusnet. I am able to log in to my account - though it's restricted due to leaving Plusnet and the last bill was my usual bill back in April. Can someone advise me on how to get a final bill - I'm expecting them to just take payment via D/D as this is still active but would still like to have a value........... Any help would be appreciated. Thanks.
Re: Final Bill payment/refund
26-05-2020 11:38 AM
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This topic has been moved from Home Phone to Accounts/Billing.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Final Bill payment/refund
26-05-2020 12:39 PM
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Plusnet normally raise a final bill 20 days after service is closed.
So I would expect this to land anytime soon.
Re: Final Bill payment/refund
27-05-2020 10:53 AM
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Hi @sarahjw1976, I've checked the account for you and sent an email. Let me know if you need further information.
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