Hi. I left Plusnet for another ISP 3 weeks ago. I phoned customer services and asked for my final bill and was told I would just have to wait for it to arrive by email. I don't see how it can, as my email account has been removed, and I can't log into the portal to see it either. I can see from my bank account that a direct debit has been taken and 2 different sums have been refunded but I can't make any sense of it without seeing the final bill. Can someone at Plusnet please help. My username was lemonzest.
