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Final Bill Queries

doby
Interested
Posts: 1
Registered: ‎26-05-2021

Final Bill Queries

I'm leaving Plusnet soon at the end of my minimum contract period. 

I will need 2 or 3 days of Plusnet service out of contract before the switch happens. 

Will I only be billed for those days or a whole month?

I also have a call plan which I believe is a 1 month rolling contract, would this need to be cancelled manually before the end of my main contract period? (i.e. I wouldn't have it for the 2 or 3 days whilst waiting to switch).

1 REPLY 1
Baldrick1
Moderator
Moderator
Posts: 9,193
Thanks: 4,170
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Registered: ‎30-06-2016

Re: Final Bill Queries

@doby 

The way it works is that you will be charged for the whole month then a few weeks after your service transfers the final bill will be calculated and a pro rata refund paid back in to your account, so don’t cancel your direct debit until it is all settled up.

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