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Fibre being installed on Monday AM, but no router

GE90
Grafter
Posts: 34
Registered: 12-08-2013

Fibre being installed on Monday AM, but no router

Hi
As I have not received the fibre router from PN over the last 2 weeks since placing my upgrade, is the BT engineer likely to have any in his vanHuh
If PN are reading, PLEASE DO NOT CANCEL my appointment for Monday, as I have the day booked off from work!
Thanks
5 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Fibre being installed on Monday AM, but no router

The BT Engineer will only have the router modem not the modem router
Given the state of the postal service at present it might just arrive on Monday
Edit - whoops
GE90
Grafter
Posts: 34
Registered: 12-08-2013

Re: Fibre being installed on Monday AM, but no router

Hi Jim
Thanks..... I guess you mean the modem and not the router.....
Trouble is the post normally comes late morning, and the appointment is AM!
I raised this by ticket a few days ago, but not had a response.
Community Veteran
Posts: 26,718
Thanks: 931
Fixes: 10
Registered: 10-04-2007

Re: Fibre being installed on Monday AM, but no router

If the router does not turn up in time you can make sure things are working using a direct connection from a single PC to the BT modem: http://community.plus.net/library/broadband/fibre-help-how-to-set-up-a-pppoe-dialler-in-vistawindows...
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
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GE90
Grafter
Posts: 34
Registered: 12-08-2013

Re: Fibre being installed on Monday AM, but no router

Great, but I am a little disappointed that PN have neither posted the router in time, or in the event that it has been lost in the post, they could have responded to my ticket.
Cheers
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Fibre being installed on Monday AM, but no router

As 'Jelv' indicated, it is trivially easy to connect a PC to an ethernet internet modem, and get connected to the internet  Smiley
Here is a YouTube video demonstrating how simple it is to do using Ubuntu (Linux) -
-G-Sn6IhY>
-G-Sn6IhY  Cool
The principle to make a PPPoE connection will be the same on any operating system you have.  Wink