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Fibre Upgrade query

Griffsters
Dabbler
Posts: 11
Registered: ‎11-08-2012

Fibre Upgrade query

I'm currently on the PlusNet Value package and my billing date is the 9th, my fibre extra install date is on the 11 Sept, two days after my new billing period starts.
As its a new contract will i go straight on to the 250Gb allowance or stay on the 10Gb for another month - how does this all work? Staying on 10Gb for another month with fibre would just be a nightmare I dont want to contemplate tbh!
Cheers
2 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Fibre Upgrade query

I can see your appointment is confirmed for the 11th September. When your fibre has been installed then you be on the 250GB usage from that date(11th September).
I hope this helps.
Chris
Griffsters
Dabbler
Posts: 11
Registered: ‎11-08-2012

Re: Fibre Upgrade query

Thanks for the confirmation  Cool