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Fibre Costs on slow line £14.99 or £19.99 ?

Lorian
Grafter
Posts: 699
Registered: 31-07-2007

Fibre Costs on slow line £14.99 or £19.99 ?

I am paying £19.99 a month (plus line rental saver) for "Plusnet Unlimited Fibre". I'm a long way from the cab and only get less than 20Mbs sync. Is it possible for me to switch to some different account where I only pay £14.99 a month?
When I try to change products it only shows me my current product.
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Fibre Costs on slow line £14.99 or £19.99 ?

you need to phone customer options and they should also offer you a deal with a tie in
    From landlines: 0800 013 2632
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Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: 24-07-2014

Re: Fibre Costs on slow line £14.99 or £19.99 ?

Your pricing depends on the product (if you are on a 'legacy') or market area. As is suggested above, I'm sure we can sort you out.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Lorian
Grafter
Posts: 699
Registered: 31-07-2007

Re: Fibre Costs on slow line £14.99 or £19.99 ?

It was well worth calling in, thanks.