cancel
Showing results for 
Search instead for 
Did you mean: 

Fibre Costs on slow line £14.99 or £19.99 ?

Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Fibre Costs on slow line £14.99 or £19.99 ?

I am paying £19.99 a month (plus line rental saver) for "Plusnet Unlimited Fibre". I'm a long way from the cab and only get less than 20Mbs sync. Is it possible for me to switch to some different account where I only pay £14.99 a month?
When I try to change products it only shows me my current product.
3 REPLIES 3
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Fibre Costs on slow line £14.99 or £19.99 ?

you need to phone customer options and they should also offer you a deal with a tie in
    From landlines: 0800 013 2632
    From mobiles: 0330 123 9197
    8am - 8pm Monday to Friday
    9am - 7pm Saturday
    9am - 6pm Sunday
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Fibre Costs on slow line £14.99 or £19.99 ?

Your pricing depends on the product (if you are on a 'legacy') or market area. As is suggested above, I'm sure we can sort you out.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Re: Fibre Costs on slow line £14.99 or £19.99 ?

It was well worth calling in, thanks.