cancel
Showing results for 
Search instead for 
Did you mean: 

Failed payment collection

Brianshawe
Newbie
Posts: 1
Registered: ‎16-04-2020

Failed payment collection

Plusnet is unable to collect my March payment following a change of bank. Direct debit is in place and new bank says the problem is with Plusnet. I am receiving reminders by text but cannot connect to your website or phone system to fix the problem. Please confirm that you won’t cut me off . A new direct debit will be arranged as soon as you are contactable.

Just get your comms back up and running!!!!!!
Brian

1 REPLY 1
tinytaco
Plusnet Help Team
Plusnet Help Team
Posts: 457
Thanks: 63
Fixes: 29
Registered: ‎30-03-2020

Re: Failed payment collection

@Brianshawe Hi there, I have updated your query onto your account which you can review here.

 Noor
 Plusnet Help Team