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Failed billing

Lldavies29
Hooked
Posts: 7
Thanks: 1
Registered: ‎03-12-2019

Failed billing

Can someone remove the restrictions from my account please I can’t access the plusnet homepage because of restrictions to pay bill that was due yesterday please thank you
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Failed billing

Hello, it looks like you've since phoned us and got this sorted now.

If the restrictions re-appear can you try logging into your account online Here to remove them?

Let us know if there are any further issues.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet