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Failed billing

Lldavies29
Hooked
Posts: 7
Thanks: 1
Registered: ‎03-12-2019

Failed billing

Can someone remove the restrictions from my account please I can’t access the plusnet homepage because of restrictions to pay bill that was due yesterday please thank you
1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,266
Thanks: 5,929
Fixes: 989
Registered: ‎21-04-2017

Re: Failed billing

Hello, it looks like you've since phoned us and got this sorted now.

If the restrictions re-appear can you try logging into your account online Here to remove them?

Let us know if there are any further issues.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team