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Failed billing

Aspiring Pro
Posts: 558
Thanks: 29
Fixes: 3
Registered: ‎20-04-2012

Failed billing

Hi could someone from plusnet please remove the restrictions from my account i am not even able to see to continue browsing page anymore which also seems to have blocked me from logging into my account  live chat page also is not working.

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: Failed billing


Hi @jamesanstee


Thanks for getting in touch and I am sorry to hear that your services were restricted. I have made some amendments to the setting for your account and you should be able to get online now.


I am sorry for any inconvenience that this may have caused and if you need any further assistance please feel free to get in touch.