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Failed billing

FIXED
Aspiring Pro
Posts: 558
Thanks: 29
Fixes: 3
Registered: ‎20-04-2012

Failed billing

Hi could someone from plusnet please remove the restrictions from my account i am not even able to see to continue browsing page anymore which also seems to have blocked me from logging into my account  live chat page also is not working.

1 REPLY 1
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: Failed billing

Fix

Hi @jamesanstee

 

Thanks for getting in touch and I am sorry to hear that your services were restricted. I have made some amendments to the setting for your account and you should be able to get online now.

 

I am sorry for any inconvenience that this may have caused and if you need any further assistance please feel free to get in touch.