Failed billing screen
Since yesterday I have received the failed billing screen, but now all internet has been restricted and sometimes I am unable to even load the page asking for payment. I recently paid a bill. A new bill was generated yesterday but the amount was not tried to be taken by direct debit, I spoke to someone last night that said he removed the restrictions. I called up today who asked when im paying and I gave a date and she removed the restrictions. However my internet is still coming up with that screen and I am no longer able to access anything.
I am fed up of waiting on the phone to be told the restrictions have been removed, when they haven't at all.
Re: Failed billing screen
Thanks for getting in touch.
I'm sorry to hear about the issues you've had.
I've manually removed these restrictions for you so you should now be able to browse
Let us know if this isn't the case