Failed billing issue?

[#1]

Hello guys, was just wondering if any admins or mods could remove this form my account? We’ve rang up and they said they can’t take a payment yet? But there’s still restrictions on my account? It’s causing issues, can’t even contact people etc. Would be thankful if it could be solved? Thank you

[#2]

@mckenzie2008 

The Mods on this forum are just customers with no access to your account.

Hope you get sorted though.

I've moved your thread to a more appropriate board, Accounts / Billing.

[#3]

Moderators Note
This topic has been moved from Fibre Broadband to Accounts/Billing.

[#4]

Thanks for your post @mckenzie2008 

It looks like you've since called us and we've removed the restrictions.

Let us know if there's anything else you'd need help with. Apologies for the hassle this caused.