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Failed billing acknowledge and pay later error

Connortommy1
Newbie
Posts: 3
Registered: ‎16-03-2019

Failed billing acknowledge and pay later error

No connection failed billing go to acknowledge and pay and yet again that won't load!!!!! Try to live chat oh busy sorry you can't join this is all the time my bill goes out on the 31st!! 

6 REPLIES 6
Plusnet Help Team
Plusnet Help Team
Posts: 801
Thanks: 137
Fixes: 21
Registered: ‎07-12-2017

Re: Failed billing acknowledge and pay later error

Hi @Connortommy1, I can see this has now been resolved for you but if you have any further issues, please get back to us.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
jamesanstee
Rising Star
Posts: 507
Thanks: 11
Fixes: 1
Registered: ‎20-04-2012

Re: Failed billing acknowledge and pay later error

@LaurenB  Im having the same issue cannot acknowlege the billing error 

Plusnet Help Team
Plusnet Help Team
Posts: 385
Thanks: 51
Fixes: 32
Registered: ‎06-08-2018

Re: Failed billing acknowledge and pay later error

Hi @jamesanstee sorry for the delay in picking this up. I've had a look at your account and there doesn't appear to be any restrictions. Can you please confirm whether you are still having this issue and if so provide some more detail so that I can look into it.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Satss
 Plusnet Help Team

jamesanstee
Rising Star
Posts: 507
Thanks: 11
Fixes: 1
Registered: ‎20-04-2012

Re: Failed billing acknowledge and pay later error

Managed to sort it myself in the end 

Connortommy1
Newbie
Posts: 3
Registered: ‎16-03-2019

Re: Failed billing acknowledge and pay later error

Mine needs to be done again!
Plusnet Help Team
Plusnet Help Team
Posts: 482
Thanks: 59
Fixes: 23
Registered: ‎06-08-2018

Re: Failed billing acknowledge and pay later error

Hello @Connortommy1 I am sorry to hear you are still experiencing issues with this matter.

 

I can see you connected us not ago. The agent left a ticket on your account which you can view by Clicking Here

 

Has everything now been resolved? 

 

Should you require any further assistance, please do get back in touch with us.

 

Many thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Wakas Hussain
 Plusnet Help Team